Return and Refund Policy for Alvard Collection
We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer the following return and refund policy:
Returns:
- You may return unworn, unwashed items within 14 days of receipt
- Items must be in original condition with all tags attached
- Custom-made or altered items are non-returnable
Refunds:
- Once we receive and inspect the returned item, we will process your refund
- The original purchase price will be refunded to the original payment method
- Shipping costs are non-refundable
Exchange:
- We offer exchanges for different sizes or colors, subject to availability
- Please contact us to initiate an exchange
To initiate a return or exchange:
- Contact our customer service team
- Obtain a Return Merchandise Authorization (RMA) number
- Send the item back to us with the RMA number clearly marked on the package
We reserve the right to refuse returns that do not meet our policy requirements.